Terms of Use
Last updated 4 April 2025
Welcome to the Superior Lifestyle website! We hope you find it helpful and easy to navigate. Just so you know, by continuing to use our website, you agree to comply with and be bound by the terms and conditions below (Terms of Use).
The Terms of Use apply to any human being who accesses our website, and we reserve the right to update these terms at any time, by updating this webpage. If you have concerns or do not agree with any part of these terms, please do not use our website or provide your personal information to us, until you have resolved your concerns.
References
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The terms "Superior Lifestyle", “we”, “us” and “our” refer to the website owner: Superior Lifestyle Pty Ltd (ABN 26 605 022 017).
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The terms "you" and "your" refers to the visitor using our website.
General Disclaimer
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This Website and its contents are provided to you on an "as is" basis, meaning information on this Website may contain typographical errors, technical inaccuracies or other errors.
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Superior Lifestyle makes no guarantees about the availability or accessibility of this Website.
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Content published on this Website are for your general information and personal use only. This means you must not access our website to:
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collect any data about other users, or data stored or generated by the Website regarding its use (e.g. website traffic, cookies, etc) which you are not authorised to access;
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copy or replicate any of our website content;
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create affiliate links or use our website for any advertising or advertising revenue generation on your own website;
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do anything illegal through our website or when accessing our website,
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gain unauthorised access to our systems, introduce malicious code or use our website as a platform for causing disruption to our systems or anyone else's systems or property;
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attempt to alter the performance, functionality, information or content of our website;
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use our website to annoy, defame, offend or harm us or anyone else;
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provide us with inaccurate, incomplete or misleading information.
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Any unauthorised use of this Website may give rise to a claim against You for damages and/or criminal investigation.
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Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It is your responsibility to ensure that any products, services or information available through this website meet your specific requirements.
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Except to the extent otherwise provided for by law (including any rights that you may have under the Australian Consumer Law), Superior Lifestyle is not liable for any loss suffered by you as a result of any of above.
Copyright & Trade Marks
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This website and its contents are subject to copyright. The copyright is owned by Superior Lifestyle, or in the case of licensed materials, third parties.
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You may view this Website and its contents using your web browser and electronically copy and print hard copies of parts of this Website and its contents for personal, non-commercial use. Except as permitted under the Copyright Act 1968 (Cth) or similar statutes that apply in your location, any other use (including any adaptation, reproduction, broadcast, decompiling, disassembling, downloading, copying, storage, distribution, transmission, printing, display, publication or creation of derivative works) of any part of this Website is prohibited.
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Nothing contained in this Website shall be construed as granting any licence or right to use any trade mark displayed on this Website.
Notice of Infringement
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If you find content on this Website which you think infringes your intellectual property rights or is in breach of these Terms of Use, please notify us by emailing "info@superiorlifestyle.com.au". Please ensure your email specifies the following information:
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your name;
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your address;
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your phone number;
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your email address;
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information to allow us to find the relevant content on this Website;
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a description of the item or items that you believe is in breach of your intellectual property rights or these Terms of Use, and the reasons for this; and
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where applicable, details of the owner of the content (and if you are not the owner, the capacity in which you are acting on their behalf).
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Third Party Websites
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This Website may contain links to third party websites. Those links are provided for convenience only and may not remain current or be maintained. We have no control over and are not responsible for the content or privacy practices associated with linked websites. It is your responsibility to read and understand the terms and conditions applicable to any such websites.
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Except where provided for by law, we will not be liable to you, or any other person, for any loss, damage, cost, expense, liability or inconvenience incurred, paid or suffered as a result of your use of such third party websites.
Viruses
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You must take your own precautions to ensure that the process which you employ for accessing this Website does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your computer system or those of other parties.
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Except where provided for by law, we will not be liable to you, or any other person, for any losses, liabilities, damages, costs, charges or inconvenience incurred, paid or suffered as a result of viruses, malicious computer code or other forms of interference, or damage to your computer system or those of any person which arise in connection with your use of this Website.
Cookies
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Cookies are small pieces of information that your web browser stores on your computer’s hard drive. The Good Guys uses cookies to gather data in relation to this Website. You may disable cookies on your web browser, but if you do you may not be able to fully utilise all the features of this Website.
Miscellaneous
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If any provision of these Terms of Use is deemed invalid, void, or for any reason unenforceable, that provision shall be deemed severable from the other provisions of these Terms of Use and shall not affect the validity and enforceability of any other provision of these Terms of Use.
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These Terms of Use are governed by the laws of Queensland, Australia. Any disputes arising in connection with these Terms of Use are subject to the exclusive jurisdiction of the courts of Queensland, Australia. Superior Lifestyle makes no representation or warranty that the content of this Website complies with the laws of any country outside Australia. If you access this site from outside Australia, you do so at your own risk and are responsible for complying with the laws in the place where you access this Website.
Terms of Sale
Last updated 4 April 2025
Coverage
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We are Superior Lifestyle (ABN 26 605 022 017). We refer to ourselves using “we”, “us” and “our”.
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We refer to you using “you” or “your”.
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The Terms of Sale apply to the sale of goods and services by us to you. We reserve the right to update these Terms of Sale at any time by publishing the update on our website.
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You accept these Terms of Sale by purchasing or offering to purchase any of our goods or services.
Accuracy
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Our website and online store features products and services that are usually in stock and available to purchase. However, sometimes we run out of stock suddenly, meaning we may not be able to accept or fulfil your order. We do try to indicate which products and services are either low in stock or unavailable, but we are under no obligation to do so.
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If your order has been placed successfully for a product or service that is unavailable, we reserve the right to hold or cancel your order without prior notice. If there are other options available, we will contact you to change, update or otherwise cancel your order.
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Occasionally, you may find typographical errors, inaccuracies or omissions in relation to the product or service descriptions, pricing or promotions. We reserve the right to correct any errors of this nature without prior notice.
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We make every effort to display the colours and images of our products accurately, both online and in print media. However, we cannot guarantee the accuracy of any colour as depicted by your mobile device or computer monitor.
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The prices, descriptions and specifications of our products and services online and in print media are subject to change at our discretion and for any reason. However, you may return a product or cancel a service if the relevant description on which you relied upon (as at the time of placing an order successfully) does not match the product or service you receive.
Order Process
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When you place an order, you make us an offer for the relevant product and service in accordance with these Terms of Sale.
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By placing your order, you agree that your order is not placed for any commercial, re-supply or reproduction purposes, to commit fraud or to harm our online systems.
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When we receive your offer, we may accept it or reject it. This means that there is no commitment by us to fulfil your order until we have accepted your offer.
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To the extent permitted by law, including the Australian Consumer Law, we are free to accept (in whole or in part) or reject your offer for any reason. Reasons for rejecting your offer include, but are not limited to, limitations on quantities available for purchase, an error in the price or description of the product or service, concerns raised by our accounts team and/or credit partners, or concerns with the address provided for delivery. We reserve the right to limit or reject orders that, in our sole opinion, appear to be placed by dealers, resellers or distributors.
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You may receive an email confirming that we have received your order or that your payment has been successful. These emails are not our acceptance of your offer; they are automated emails simply acknowledging receipt.
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Your order is accepted by us when we send you an email with the Sales Order agreement or contact you to confirm delivery (whichever occurs first). This constitutes acceptance of your offer and forms a binding contract. However, we may still cancel an order that has been accepted, if it cannot be fulfilled due to events that are outside of our reasonable control.
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Please review your order carefully before placing it. Once your order has been accepted, you will be unable to cancel your order and must follow our returns process.
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We may cancel an order (even if it has been accepted) if we are unable to fulfil your order due to events that are outside of our reasonable control (see “Force Majeure Event” below).
Payment
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The prices of our goods and services are always displayed in Australian dollars and include GST where applicable.
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Payment options for goods and services you wish to purchase are displayed on our website as well as the point of sale and are subject to change without notice. Some payment options are subject to an approved credit application, background identity check, credit check, deposit payment and terms and conditions.
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Payment does not constitute our acceptance of your order (see “Placing an Order” above).
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Unless otherwise agreed in writing, payment must be received in full prior to the dispatch of your order. If payment has not been received in full or is otherwise declined by your bank, credit card issuer or personal loan provider, your order may be cancelled. In these circumstances, we may not be able to reserve the goods for you without a deposit, and cannot guarantee it will be available when you are ready to purchase. We will not be responsible for any loss, damage or disappointment you suffer as a result our decision to delay or cancel your order under this clause.
Title and Risk
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We retain ownership of the products you have ordered until we have received payment in full for those products.
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Ownership of the products passes to you on our receipt of your payment in full or the delivery of the products to you (whichever occurs last). Risk (including risk of loss or damage) to the products purchased passes to you upon delivery of the items to you.
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Where ownership of the products has not yet passed to you, we reserve the right to: recall any products that are in transit;repossess any products that have been delivered; reject any claims under warranty; and/or refuse service to you or any other person acting on your behalf in relation to your purchase.
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If a product appears to be damaged on delivery, you may refuse to accept delivery and request a remedy under Australian Consumer Law (refer to our Returns Policy). If you accept delivery and discover the product is damage, you must contact us within 72 hours of delivery and provide evidence (in the form of photos and/or videos) to support your claim. Depending on the extent of the damage, we will repair or replace the products or provide you with a full or partial refund.
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If the product we deliver to you is not the product you ordered or if we supply the wrong amount of products to you (either too many or too few), you must contact us immediately. You are under an obligation to return any incorrect or excess products received, and we will arrange for the products to be picked up, unless otherwise agreed.
Indemnity
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If you fail to comply with the Terms of Sale and someone sues us or we suffer a loss, you will be held responsible under this clause.
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To the maximum extent permitted by law (and the Australian Consumer Law), you will at all times indemnify, and keep indemnified, us and our directors, officers, employees and agents from and against any loss (including reasonable legal costs and expenses) or liability incurred or suffered by us arising from any claim, demand, suit, action or proceeding by any person against us where such loss or liability arose out of, in connection with or in respect of your conduct or breach of these Terms of Sale.
Force Majeure
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We will not be liable for any delay or non-performance of any of our obligations under these Terms of Sale and we may cancel an order which we have accepted if such delay or non-performance is caused by circumstances beyond our reasonable control, which may include but is not limited to natural disasters and other extreme weather conditions, government issued public health orders, global pandemics or virus outbreaks, strikes and riots, factory closures and supplier delays.
General
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These Terms are governed by and construed in accordance with the laws of Queensland, Australia. You irrevocably submit to the exclusive jurisdiction of the courts of the State of Queensland, Australia.
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These Terms, together with the Sales Order agreement and any applicable customer policies, constitute the entire agreement between yourself and Superior Lifestyle with respect to your purchase or offer to purchase our products and services.
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Any ambiguities in the interpretation of these Terms shall not be construed against us.
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If we do not exercise or enforce any right or provision under these Terms, it will not constitute a waiver of such right or provision. Any waiver of any provision under these Terms will only be effective if it is in writing from us.
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If any part of these Terms is determined to be unlawful, void or unenforceable, such part shall be enforceable to the fullest extent permitted by law. Any unenforceable portion shall be deemed severed from these Terms and such determination shall not affect the validity and enforceability of any other remaining parts.
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We may at any time and without your consent, assign or subcontract our rights and obligations under any agreements we have with you to a third party, in order to fulfil, deliver or otherwise provide assistance with your order.
Terms of Hire
Last updated 4 April 2025
Equipment
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The equipment We agree to supply You, the applicable charges and the period of hire are set out in the Schedule.
Period of Hire
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The specified period of hire commences on the date the equipment is delivered and ends when either: the period of hire is complete, or the equipment is returned to Us (whichever is earlier).
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The specified period of hire may only be extended by mutual agreement in writing. We reserve the right not to extend the period of hire.
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If You retain the equipment beyond the specified period of hire, You will be liable to pay Us an amount equal to the Hiring Fee for each period of use or part thereof, for as long as the equipment remains in Your possession.
Your Responsibilities
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You agree it is Your responsibility to thoroughly examine the equipment on delivery and satisfy Yourself of its condition and suitability for purpose.
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You acknowledge that title to the equipment remains with Us and agree not to sell, transfer, assign, lend or otherwise deal with the equipment in a way that is inconsistent with this Agreement.
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You agree to keep the equipment under Your personal control and maintain the equipment in good order and repair such that the equipment is returned to Us in like condition (normal wear and tear accepted).
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You agree not to transport the equipment where there is exposure or potential for damage
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You agree to indemnify Us, Our employees, servants, agents and contractors from all claims, demands, rights, causes of action, loss or damage which may arise in respect of the equipment or its use by You or any other person.
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You warrant that You have the appropriate authority to enter this Agreement on behalf of all persons who possess, use or operate the Equipment during the period of hire.
Fees & Charges
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The supply of equipment under this Agreement is subject to payment of the specified Hiring Fee in the Schedule.
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You acknowledge and agree that the Hiring Fee is non-refundable and applies notwithstanding any defect or breakdown of the equipment during the hire period.
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Except where payment is made by credit card, You will be required to pay the specified Security Deposit (Bond) in the Schedule. A refund of the Bond is typically made within five (5) business days of the end of the hire period by electronic funds transfer. However, you acknowledge and agree that any fees for services rendered, or goods purchased may be deducted from any Bond refund, or charged to Your nominated credit card.
Repairs
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Should the equipment require an adjustment or repair during the period of hire, You agree not to use the equipment and notify Us as soon as reasonably practicable so We can arrange a date and time for repair or replacement.
Return of Equipment
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On receiving the returned equipment to our National Distribution Center, We will carry out an inspection within five (5) working days.
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Where the equipment is deemed by Us not in good order, unclean, soiled or otherwise damaged beyond ‘normal wear and tear’, all costs attending to cleaning, repair or replacement will be deducted from any Bond held or shall be charged to Your nominated credit card.
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You will be liable to pay for all costs in excess of any amount recovered by Bond or credit card charge.
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You acknowledge and agree that any early return of the equipment at your own discretion will not entitle You to a total or partial refund of the Hiring Fee.
Purchase of Equipment
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Where the equipment hired is available for purchase and we approve the purchase, You will be liable to pay the greater of: the RRP less 50% of what has been paid under this Agreement; or 50% of the RRP of the equipment.
Warranty
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Except for such conditions and warranties required by law, you acknowledge no condition, warranty or representation is given by us in relation to the condition, quality, safety or suitability of the equipment.
Miscellaneous
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This Agreement and the completed Schedule contain all the Terms and Conditions agreed between the Hirer and the Company, and any amendments thereto must be evidenced in writing.
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These terms and conditions shall be governed by and construed in accordance with the laws of the Commonwealth and any disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the State of Queensland.